Company Profile
What does KBZ do?
KBZ Communications is the #1 US distributor of TANDBERG, the leading global provider of Telepresence, high-definition video conferencing and mobile video products and services. KBZ is the East Coast and West Coast MVAR for TANDBERG, and the exclusive East Coast distributor of Glowpoint Video® network services. KBZ offers a full range of the industry’s highest quality video communications equipment including endpoints, infrastructure and network services. KBZ is considered one of the leading technical experts in the video communications industry and offers a straight-forward approach to sales, service, installation, training and competitive pricing, along with innovative programs and value-added services designed exclusively for our Resale Partners. KBZ works with hundreds of US integrators and resellers who serve the corporate, financial, federal, educational, judicial/legal, first responder, and healthcare markets.
What makes KBZ different?
KBZ offers numerous exclusive value-added services and original programs. Our comprehensive reseller support, customized training, marketing, and specialized programs are award-winning and considered first-rate by industry experts. KBZ’s innovative approach has fueled outstanding business success for all involved.
KBZ‘s programs and services provide Resale Partners with many benefits, including:
- Full pre- and post-sales support — expert system design, integration and engineering assistance
- Strategic marketing — creative marketing tools and services, consultation, and co-op support
- Responsive order processing & quoting — dedicated agents ensure swift communication
- Extensive Equipment Demo Pool — available to assist your hands-on client demonstrations
- TANDBERG Certified Service Center — KBZ’s ZCare Premiere service program and technical support
- TANDBERG Financial “Shield” agent — offering tremendous financing options
- TANDBERG certification training and specialized InfoComm RU approved video classes
through KBZ University and from TANDBERG University
- ZBucks Rewards — KBZ’s award-winning dealer rewards pre-paid MasterCard® card program
Who is KBZ?
KBZ is a team of hard working individuals who value integrity, respect, and a dedication to excellence. The core professionals at KBZ have an average of 30+ years in the video communications industry, providing solid expertise. Everyone within KBZ plays a vital role in the synergy and success of the company. Simply put, KBZ is about relationships. The collective KBZ goal is to provide utmost personal attention, support, and commitment to each and every one of our Resale Partners – an approach which after 20 years in business remains the foundation of KBZ’s success.
KBZ is driven by the credo: “Provide exemplary products, sales and technical support, and customer service to our resellers.” Our East and West Coast territories are regionally supported by inside sales, systems sales, marketing, and customer service teams, all dedicated to being responsive, reliable and knowledgeable. Everything we do is based in trust and a continual effort to strengthen ties with our Resale Partners. This translates into a level of service and commitment that has not only led KBZ to be recognized as TANDBERG’s MVAR of the year (Master Value Added Reseller) 2005–2008 and Glowpoint Video’s Resale Partner of the Year 2007-2008, but also affirms the great mutual respect, loyalty, and success we share with our Resale Partners.
From the diversity of product, caliber of staff, and breadth of value-added service, KBZ Communications offers outstanding products, people and services, which maintain our position as a true leader in the video communications industry.