What We Do
KBZ is considered one of the leading technical experts in the video communications industry, offering a clear-cut approach to sales, service, installation, training and competitive pricing, along with innovative programs and value-added services designed exclusively for our video partners.
As Channel Development Partner (CDP) for TANDBERG, and the exclusive East Coast distributor of Glowpoint Video® network services, KBZ offers a full range of the highest quality video communications and TelePresence equipment including endpoints, infrastructure and network services.
What makes KBZ different?
KBZ offers numerous exclusive value-added services and original programs to our video partners. Our comprehensive support, customized training, marketing, and specialized programs are award-winning and considered first-rate by industry experts. KBZ’s innovative approach has fueled outstanding business success for all involved.
KBZ assists select US-based video partners through services and benefits like:
- Pre- and post-sales support with expert solution design and integration help from TANDBERG-trained KBZ engineers
- Extensive demo pool to facilitate hands-on demonstrations, including Telepresence T3 Suite in Doylestown, PA
- Marketing – strategy/consultation, co-op funding, trade show participation, email marketing
- Communications – All KBZ staff are accessible on video. Interactive website with specialized partner portal, FTP access.
- Order processing & quoting from knowledgeable, efficient, dedicated regional sales teams
- TANDBERG ORP & GSA request processing and follow-up
- TANDBERG certified service center – KBZ Zcare Premiere technical support program
- Built-out installation team – TANDBERG-authorized ZPro Installation and Advanced Services
- TANDBERG certification training and specialized original InfoComm-accredited video classes through KBZ University
- ZBucks – KBZ’s original MasterCard® cash rewards program
Who is KBZ?
The KBZ staff comprises professionals in executive, sales, marketing, technical, training and customer support positions, and is led by Ken Zorzi, President, and Kyle Zorzi, Vice President of Sales and Operations. The core professionals at KBZ have an average of 30+ years in video communications, providing solid experience and expertise that is unmatched in the industry. Everyone at KBZ plays a vital role in the synergy and success of the company. The collective KBZ goal is to give utmost personal attention, assistance, and commitment to each of our video partners – an approach which after 20 years remains the foundation of KBZ’s continual growth and success.
From the diversity of product, caliber of staff, and breadth of value-added service KBZ Communications delivers outstanding products, people, and support which maintain our position as a true leader in the video communications industry.