
KBZU Director, Frank Foti, conducting TANDBERG training
TANDBERG MXP Super User, MXP-SU
Day 1 includes PowerPoint presentation and hands-on labs. Course Description:
- Recognize when a video conference is an appropriate form of communication and when it is not and provide advice to colleagues
- Be able to ‘sell’ the concept of video conferencing to others
- Illustrate the correct etiquette in a conference
- Operate basic functions of a video conference system including using a laptop
- To be able to assist a user with basic equipment operation
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To be able to identify and fix basic user error problems e.g. monitor switched off, correct microphone placement, cables unplugged, system reboot.
Target Audience: Super User course is specifically designed for non-technical participants who need to be able to provide local assistance to video conference users.
TANDBERG MXP Technical Support, MXP-TS
Days 2 & 3 includes PowerPoint presentation, hands-on labs. Course Description:
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Understanding of video conference technologies including ISDN and IP communications
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Operate basic functions of a video conference system including using a laptop
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Operate advanced endpoint functions
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Set up and configure Tandberg endpoints
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To be able to identify and fix basic user error problems e.g. monitor switched off, correct microphone placement, cables unplugged and system reboot.
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Carry out more advanced fault finding both locally and remotely including syslogs and command line operations
Target Audience: Technical User 1 course is specifically designed for support staff that look after a video conference network on behalf of an end user organization.
Course #KBZUMXPTS/SU List Price: $2100*
* Actual pricing is dependant upon KBZ Partner status (Certified Reseller/Partner level, End-User, etc.) Contact Frank Foti for more information.
Enrollment Terms and Conditions
See a complete national listing of TANDBERG public courses at TANDBERG.com.
For technical certification classes, Partners should visit tandbergpartners.com log in (or register a/r) then go to the Training tab.