ZCare Premiere

ZCare Premiere Features

Online Ticket Center

ZCare Tech Support

ZCare Request Form

KBZ Installation & Training

Platinum Co-Op

ZBucks Rewards

Boomerang

Reseller Support Services

ZCare Premiere Certification

All TANDBERG systems covered by ZCare Premiere are issued a ZCare Premiere System Certificate to verify coverage and provide quick access to all important system information.

ZCare Request Form

This form should be used by ZCare Premiere Service Plan Participants or others interested in the program to submit request, questions or comments. Please indicate how KBZ can be of assistance.

I am interested in the following ZCare information:
Online Ticket Center access (get password)
Open a Trouble Ticket (provide add'tl info below)
Request Software Release Key(s)
Schedule a video test call
Obtain a system service status report
Obtain a Service Renewal Report
Request a Service Renewal Report (get quote)
Obtain my ZCare Premiere Service Plan Certificate (provide S/N and KBZ PO# below)
Other

Additional comments, details:

Name:

Company:

Tel. #:

System/Equipment:

Serial Numbers:

ZCare Premiere Highlights

24/7 tech support &
system testing/KBZ video Line:
IP 76.74.100.20
ISDN 215-489-9160
Online ticket tracking
Call-in system testing
System service updates
System Renewal Reports
System Renewal quotes
ZCARE Certification
TANDBERG Soft Care enrollment
TANDBERG FTP access
Advanced replacement parts service
ZCare Requests Form for relaying questions, comments, requests
Contact KBZ Tech Services