ZPro Satisfaction Survey

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ZPro Satisfaction Survey

We appreciate your contacting KBZ ZPro Installation and Advanced Services and value your opinion. Please participate in this online suvey to help us improve our service.

Your name:

Your email address:

Your role:

How did you hear about Zpro Installation Services?:

With whom did you speak?:

Please respond to next series of questions about Zpro Installation services on a scale of 1-5 as follows: 5 - Excellent, 4 - Good, 3 - Average, 2 - Fair, 1 - Poor, N/A - Not Applicable

	5	4	3	2	1	N/A
Initial response time
Timeliness of Installation
Status updates/information provided
Professionalism of staff
Technician's Technical proficiency
On-site presentation/tidiness
Training thoroughness
Quality of documentation
Comprehensiveness of service
Overall satisfaction

Would you recommend Zpro Installation services?:

Yes
No

Were any issues left unresolved?:

Yes
No

Do you need additional follow up at present?:

Yes
No

Please elaborate on responses to the previous questions:

Do you have suggestions for improving Zpro services?:

Additional comments:

The choice for fast, efficient Cisco TelePresence installation and training service

On-Site Installation
Remote Installation
TS/SCI security cleared
Project Planning
Coordination
Training

Contact ZPro Today

phone:
215-348-9385

email: install@kbz.com

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ZPro Satisfaction Survey

Contact ZPro Today

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