ZCare Technical Support

Available on Winvale GSA Schedule 70

ZCare is the all-inclusive KBZ service program for Cisco TelePresence and video communication systems and equipment. KBZ offers a range of expert technical support services to ensure your Cisco TelePresence and video conferencing systems operate smoothly and optimally, affording you total peace of mind. KBZ’s comprehensive service solution, ZCare, addresses everything from 24/7 emergency support to simply ensuring you receive the latest software updates to gain the best performance from your Cisco TelePresence equipment.

ZCare protects your technology investment, and extends the lifetime of your equipment by quickly resolving unexpected challenges or problems with diagnostic support. Contact ZCare for additional information, or submit an online inquiry to learn more. 

Program features include:

  • 24/7 support & sytem testing
  • 1-hour response time
  • System service updates
  • Advanced replacement parts service
  • Cisco Software Center access