Zcare Premiere Service

The KBZ program for TANDBERG systems & equipment

Phone Access

US Tel, 8-8 EST: 215-348-9481 x 206 (after hours, select Option 3)
US Toll Free: 1-888-4-ZCARE-4 (1-888-492-2734)
International: 215-348-9481
VIdeo Test #: IP  zcare@kbz.com
KBZ Zcare email: zcare@kbz.com

TANDBERG Service: 866-826-3237

Video Test Numbers

IP: 76.74.100.40   |   76.74.100.41
IP: zcare@kbz.com
ISDN: 215-489-9160

KBZ Resale Partners, please visit the Partner Zone to access additional Partner-only Zcare service features.


Shamus M. Doyle

Shamus M. Doyle

Technical Services Manager

Shamus Doyle provides the strong technical base for administering KBZ's Zcare support program. Shamus joined KBZ in 2006 with an extensive background in IT (voice/data, LAN/WAN) and solid network experience. He remains instrumental in continually expanding KBZ's service offerings, like developing targeted TANDBERG reference materials for KBZ Partners, and implementing new Zcare features like 24/7 support and the Help Desk. Shamus is TANDBERG TCAP, TCEP, and TMS specialization certified, plus Comptia certified on A+ and Network+.