Request Service

This form should be used to submit requests, questions or comments to KBZ about Cisco TelePresence equipment covered by a ZCare Technical Support Service Plan.

Request Software Release Key(s)
Online Ticket Center access (need password)
Open a Trouble Ticket (provide add'tl info below)
Get help with software upgrades
Schedule a video test call
Obtain a system service status report
Obtain a Service Renewal Report
Request a Service Renewal Report (get quote)
Obtain my ZCare Plan Certificate (provide S/N & KBZ PO# below)
Other