Open Support Ticket

Support Whenever You Need It

Open a Support Ticket

You can rest easy knowing that our world-class ZCare Technical Support is available 24/7 to take care of any equipment issues that arise. Whatever you need, we’re here to help.

Complete the information below to open a support ticket:

Describe the problem you're having
Enter the serial number of the product that this problem is in relation to


If you’d like to speak to a technical support team member, please contact the ZCare Help Desk:

ZCare Technical Support
US Tel: 1-215-489-3311

US Toll Free: 1-888-492-2734
Email: ZCare@kbz.com
Video Test #: IP ZCare@kbz.com